Human Resource
Communications
Since the company’s inception, human resource communications has
been a major focus for SSI. Each staff member – from computer
programmers to printing and fulfillment personnel – understands
and watches for the specific nuances that are so important to benefits
work: over-65, leave-of-absence, terminations, part-time versus full-time,
etc.
Because HR data is so complex, we have developed a wide range of audit
tools to identify populations that may have issues or require different
treatment. This audit expertise extends to the print and fulfillment
operations – we can easily keep track of specialized versions
and inserts for various populations.
Our High Value
Document Services (HVDS) was specifically
developed to address the high-risk environment of benefits and other
human resource communications.
SSI designs customized programs to fit your specific needs and achieve
your particular goals. Our trademark qualities of extended service hours,
quick response times and deadline flexibility enable us to handle intricate
issues while keeping a time-sensitive project on track. Because SSI
usually processes data and fulfills projects much faster than your internal
resources, you are assured of meeting your deadlines.
SSI also offers a wide range of charting and graphing capabilities,
including interactive modeling tools. We can even provide your statement
and/or modeling tool on CD-ROM, either for archiving/lookup or as an
individually personalized tool for each of your employees.
We realize that confidentiality and security are paramount with these
sensitive projects. Every SSI employee signs a confidentiality agreement,
not as a formality but with the full understanding of what it means
and what is required. Data is maintained on a secure server with access
allowed only to those who actually process the job. One of our top priorities
is to protect your data.
SSI routinely produces:
• Benefits Statements
• Benefits Enrollment Worksheets
• Benefits Confirmation Letters
• Cash Balance Statements
• 401K Statements
• Retirement Planning Tools
• Stock Offerings
• Compensation Statements
• Early Retirement Offerings
• Privacy Statements
• Notices and Announcements (such as PIN notification)
• Newsletters
• Surveys and Questionnaires
• Employee Incentive Programs (gift cards/certificates, bonus
distribution, etc.)
For PeopleSoft® (or any other format that can be output as a PDF)
users, SSI has developed a method to transform the plain-vanilla, standard
PeopleSoft output into an easy-to-read booklet format with optional
graphics. This transformation allows a company using PeopleSoft to output
statements that look professionally designed with increased accuracy
and reduced production time for a minimal additional cost.
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Case Study:
An Almost Impossible Task Completed to
Perfection
A large global company chose SSI to produce a complex early retirement
package that involved many stages of production and redemption. Each
package contained up to five personalized pieces with eight different
versions. SSI completed assembly of this project two days ahead of
time with 100% accuracy for over 30,000 employees.
We handled redemptions over a two-month period, with daily personalized
fulfillment of packages containing multiple personalized inserts.
All redemptions were completed with 100% accuracy, as well. The project
went so smoothly, with a minimum of client resources, that the CEO
of our client company included this success story in his report to
his board of directors.
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